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Rubbish London operates as a fully licensed and compliant waste carrier, broker and dealer, authorised by the Environment Agency to collect, transport and manage non-hazardous and permitted waste streams across Greater London. Our business has been set up around legal compliance, transparent documentation and a clear duty of care to customers, local communities and the environment.
We are registered with the Environment Agency as an upper tier waste carrier. This registration confirms that we are legally permitted to collect and transport controlled waste on behalf of our customers. Our licence information is kept up to date with the Environment Agency, including trading name, registered address and key business contacts.
Our licence is renewed in line with regulatory requirements, and we monitor guidance from the Environment Agency to ensure that any changes to legislation or registration conditions are reflected promptly in our internal procedures. Before vehicles are dispatched to site, our operations team confirms that the nature of the waste to be collected is within the scope of our licence and that any special handling needs are known and recorded.
Copies of our waste carrier registration are available to customers on request, and we encourage commercial clients, managing agents and facilities managers to verify licence status whenever they appoint a new waste contractor. We welcome these checks as part of responsible procurement and environmental management.
Rubbish London conducts all waste activities in accordance with current UK waste management legislation, including the Environmental Protection Act, the Waste Framework Regulations and associated Environment Agency guidance. We keep a compliance register that is reviewed regularly to track relevant laws, codes of practice and industry standards that affect our operations in London.
Our staff are trained on the legal definition of controlled waste, the waste hierarchy, segregation requirements, and the proper use of Waste Transfer Notes and consignment documentation. Training is refreshed periodically and whenever significant regulatory changes are introduced. Operational procedures, such as how we load vehicles or choose disposal routes, are designed to minimise risk of pollution, fly-tipping or unlawful disposal.
We only work with licensed disposal, recycling and treatment facilities. Prior to engaging a new receiving site, we obtain and review the facility's permits or exemptions and verify that the site is authorised to accept the waste types we transport. This due diligence is recorded and reviewed to ensure that our disposal partners remain compliant over time.
To provide assurance and protection for our customers and the public, Rubbish London maintains appropriate insurance cover for our activities. This includes public liability insurance and employer's liability insurance at levels that meet or exceed common requirements set by local authorities, housing associations and commercial clients.
Our insurance policies are reviewed annually to ensure that the scope of cover matches our service offering, the number of vehicles in operation, and any new types of sites we attend, such as commercial premises, housing estates or construction locations. Evidence of insurance can be provided to customers, property managers and procurement teams as part of pre-qualification or onboarding.
Operating with comprehensive insurance means that, in the rare event of an incident associated with our work, there is appropriate financial protection in place. This approach supports safe, professional and accountable waste management in the communities we serve.
Rubbish London issues a Waste Transfer Note, or equivalent compliant documentation, for every collection of controlled waste. The Waste Transfer Note records the waste description, quantity, European Waste Catalogue code where applicable, collection address, date and time, carrier details and the receiving facility.
We ensure that waste is described accurately and in sufficient detail so that it can be handled, transported and treated safely and lawfully. Where customers are unsure of how to describe their waste, our team assists by asking relevant questions about the source, composition and potential contaminants, while always complying with regulatory definitions and guidance.
Copies of Waste Transfer Notes are stored securely in line with statutory retention periods, enabling full traceability of every load we collect. Commercial customers may request copies of notes for their own records, audits or environmental reporting. Our record keeping allows us to demonstrate, to regulators and clients alike, that waste has been moved and managed responsibly from collection to final destination.
The legal duty of care for waste applies to producers, carriers and disposal sites. At Rubbish London we take this duty seriously and embed it into our everyday procedures. We recognise that when customers hand waste to us, they remain partially responsible for its ultimate fate, so it is essential that we handle it correctly at every stage.
Our duty of care approach includes only using licensed facilities, preventing unauthorised access to waste in transit, avoiding mixed loads where segregation is required, and applying the waste hierarchy by prioritising reuse and recycling where practical. Vehicles are loaded in a manner that prevents spillages or littering on London roads, and drivers are instructed to report any contamination or unexpected materials immediately.
By following these principles, we reduce the risk of illegal dumping, environmental harm and reputational damage for our clients. Our customers can be confident that when they appoint Rubbish London, their legal responsibilities are supported by a carrier that treats duty of care as a core commitment, not just a regulatory obligation.
Rubbish London operates across multiple London boroughs, each with its own expectations around street cleanliness, waste containment, access arrangements and enforcement against fly-tipping. We work to align our operations with these local requirements and with the broader objectives of the Greater London Authority to reduce waste and increase recycling.
Our team is familiar with typical borough expectations on loading times, parking, noise and safe working in residential streets and busy commercial areas. When scheduling collections, we seek to minimise disruption to neighbours and passersby and to ensure that waste is not left on the highway for longer than necessary.
In areas where boroughs are particularly active in enforcing against illegal waste activity, we welcome cooperation and clarity. We understand that our conduct reflects not only on our own business but also on our customers. By maintaining visible compliance, carrying appropriate documentation and presenting a professional appearance on site, we support local authority goals to keep public spaces clean and free from unlawfully dumped waste.
Compliance is not a one-off exercise but an ongoing commitment. Rubbish London regularly reviews operational practices, staff training, vehicle checks and supplier approvals to ensure that we continue to meet and, where possible, exceed regulatory requirements. Feedback from customers, site managers and local authority officers is welcomed and used to improve how we work.
By combining Environment Agency licensing, strong documentation practices, appropriate insurance and a clear duty of care ethos, Rubbish London delivers waste services that are both effective and legally robust. Customers can rely on us to handle their waste in a way that is compliant, transparent and sensitive to the expectations of London boroughs and the communities they represent.
